PRIVACY POLICY
1. INFORMATION WE COLLECT
We collect and store information that you provide to us directly through our website or other communication channels. This may include:
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Personal information such as your name, email address, phone number, and payment details.
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Account information, including login credentials and purchase history.
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Internet protocol (IP) addresses, browser type, device information, and connection details.
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Behavioral data such as page visits, interaction metrics, and browsing activities.
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User-generated content, including comments, reviews, and feedback.
We may also use cookies and similar technologies to enhance user experience and track website performance.
2. HOW WE COLLECT INFORMATION
We collect personal information when you:
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Make a purchase or create an account.
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Subscribe to our mailing list or interact with our website.
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Contact us for support or inquiries.
Your personal information is used only for the specific purposes outlined in this policy.
3. WHY WE COLLECT YOUR INFORMATION
We collect and process personal and non-personal information to:
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Provide and improve our services.
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Offer customer support and respond to inquiries.
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Send transactional updates, promotional communications, and service-related notices.
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Conduct analytics and improve website functionality.
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Comply with legal and regulatory obligations.
4. DATA STORAGE, USAGE, AND DISCLOSURE
Your data is securely stored through our web hosting provider’s databases and applications. Our online store adheres to industry-standard security protocols, including PCI-DSS compliance for secure payment processing.
We do not sell or share your personal information with third parties, except:
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When required by law or legal processes.
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To enforce our policies, terms, or agreements.
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With trusted service providers who assist us in website operations, payment processing, and analytics.
5. COMMUNICATIONS
We may contact you regarding:
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Account-related notifications, order confirmations, and support requests.
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Dispute resolution, payment collection, or policy updates.
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Marketing and promotional content (you may opt out at any time).
Communication methods may include email, text messages, phone calls, or postal mail.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies to enhance site functionality and user experience.
Types of cookies we use:
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Session cookies: Temporary and deleted once you close your browser.
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Persistent cookies: Stored on your device until deleted or expired.
You can manage or disable cookies in your browser settings.
7. WITHDRAWING CONSENT & DATA RIGHTS
You have the right to access, update, or request the deletion of your personal information. If you wish to withdraw consent or make changes, contact us at info@navabella.com.
8. POLICY UPDATES
We reserve the right to modify this policy at any time. Updates will take effect upon posting. Material changes will be noted on this page.
9. CONTACT US
For questions or data-related requests, email us at info@navabella.com.